The company SAS UTMB Group gives great importance to the protection of personal data and implements the most appropriate tools and procedures to guarantee their security.
Registration as runners for one of the UTMB® Mont-Blanc races
We collect data when you register for one of the UTMB® Mont-Blanc races as part of your participation in an international sports event that requires certain information about the participants for the smooth-running of the event and everybody’s safety.
These data are collected via the registration platform set up by Livetrail SARL, on behalf of the company SAS UTMB Group, organizer of the UTMB® Mont-Blanc and responsible for data processing. The registration data are accessible to the managers and employees of SAS UTMB Group, who are authorized to manage the organization of the UTMB® Mont-Blanc event. These people must respect a confidentiality clause in their contract.
The runner's data is kept in the database for 10 years. This period is renewable at each registration and corresponds to the legal data retention period of the medical and non-contraindication to the practice of athletics or running in competition certificate, or the sports card. During this period, SAS UTMB Group must be able to contact the runner for any question relating to his certificate or sports card.
Beyond these 10 years, and unless the runner authorizes the organization to keep his/her data, all data are deleted except the runner's surname, first name, date of birth, gender and nationality to maintain the rankings.
This data collection is justified by:
- The need to identify each participant individually and with certainty (via a surname, first name, date of birth, gender and nationality), in order to ensure his/her safety, to control the qualifying races that he/she has finished and to establish reliable sports rankings.
- The need to be able to contact the participant to provide him/her with any information related to his/her participation in the event, before, during and after the race. As part of the organization of the event, SAS UTMB Group may contact a runner by telephone, email or mail.
- The need to identify an emergency contact to ensure the runner's safety or to obtain any information that may be useful when providing medical care during the competition.
These data are processed in the following ways and for the following reasons:
- To allow each competitor to access his/her runner's space and benefit from all the services related to registration for the event.
- Management of registrations for a sports competition (validation of information necessary for participation, payment, management of mandatory documents).
- Check of the participation in qualifying races
- Sending emails and answering to runners' requests via the Salesforce CRM.
- Sending newsletters. This information is necessary for the smooth running of the event and the safety of the participants. They are therefore mandatory for all runners.
- Sending marketing newsletters, on behalf of our partners, to participants. This information is optional and each runner can (when registering or by logging in to his runner space) accept or refuse these emails.
- Creating a list of runners that can be consulted on the utmbworld.com website, printed and displayed at the race bibs distribution. This list includes names, first names, bib numbers and clubs of the participants.
- Designing and printing the race bibs necessary to identify runners during their race.
- Chronometric race monitoring during the event on utmb.livetrail.net and utmbmontblanc.com, by the audience or race and medical headquarters.
- Performing activities during the event with our partners
- Creation and publication of rankings and transmission of results to the French Athletics Federation (FFA) and the Ultra-Trail® World Tour (UTWT).
Some processing of personal data is carried out with external organizations which have their own area of expertise and are necessary to accomplish certain important tasks for the organization of the event:
- The company Estimprim which is in charge of printing the race bibs. The following personal data are transmitted: surname, first name, date of birth, nationality
- The association Athletes For Transparency: the association has set up a “health space” in which runners can declare certain treatments or pathologies. SAS UTMB Group deals with this company to determine if its participants have a “health space” and if it provides medical information that could influence any care during a rescue. At no time does SAS UTMB Group have access to the medical information itself, which is only available to race doctors during the event. The following data are transmitted: surname, first name, date of birth, gender, nationality, email address. These data are processed and transmitted only to determine whether or not participants have a “health space”. They are not processed in any other way.
- Commercial partners for the implementation of activities during the event. The following data are transmitted: family name, first name, race bib number and email address.
- Livetrail for race management and ranking.
Data are only transmitted to these companies within the mission they carry out for SAS UTMB Group, organizer of the UTMB® Mont-Blanc. Under no circumstances does SAS UTMB Group authorize these organizations to use these data for any other purpose.
Any misuse of these data by these third-party organizations cannot be the responsibility of SAS UTMB Group.
Special registrations via solidarity bibs
Runners can choose to register for one of the races by making a donation to a UTMB® Mont-Blanc partner association. In this case, SAS UTMB Group transmits the following information (necessary for the communication between the concerned association and the runner) to the association concerned: name, first name, country, email and telephone.
Under no circumstances does SAS UTMB Group authorize these organizations to use this data for any other purpose. Any misuse of this data by these third-party organizations cannot be the responsibility of SAS UTMB Group.
Anyone can create a supporter’s space on the website www.utmbmworld.com, thus having access to documents provided by the organization and giving useful information about the organization of the event.
The following information is requested: surname, first name, nationality, date of birth, telephone number, email, address, surname and first name of the runner being monitored.
This collection is justified by the need to identify the supporter and to be able to transmit to him/her all the information necessary for the service he/she requests (his/her supporter will receive the same emails and sms which are sent to runners so that they can be able to follow them in the best possible way).
Anyone can subscribe to a specific SMS service from Livetrail, a service provider for SAS UTMB Group, during the UTMB® Mont-Blanc races. This is information concerns the timing of the monitored runner at certain points of the race. Only the telephone number is collected (as well as the bib number of the runner being monitored). Some volunteers have exceptional access to this information for the management and marketing of this service during the event. They undertake to respect all the confidentiality rules communicated by SAS UTMB Group. No further processing is done on this data.
SAS UTMB Group offers a transport service dedicated to anyone who wishes to follow the races. When registering for this service, the following personal data is requested: surname, first name, date of birth and email address.
This collection is justified by the need to identify each owner of a transport ticket and to verify that he/she is old enough to use the transport service.
This data is not processed in any other way than for the purpose of managing the reservation. It is processed internally and is not transmitted to the transport service provider.
The information collected is subject to a treatment intended to inform you about the race and your missions, to carry out your planning and to contact you. The registration as a volunteer on the UTMB® Mont-Blanc therefore entails acceptance of technical emails and information necessary for the proper knowledge of the event and the execution of your mission, during the year of your registration as a volunteer.
The email address can also be used within five years after the registration as a volunteer for volunteer calls for new editions of the UTMB® Mont-Blanc. The phone numbers of some volunteers can be included in a directory distributed only internally within the Organizing Committee to facilitate communications within the organization.
Overall, the data is only used by members linked to the organization of the UTMB® Mont-Blanc as part of the management of volunteers: members of the association "Les Trailers du Mont-Blanc", employees of the company SAS UTMB Group, volunteers and providers of the event. In no case, these data are transmitted to third parties for any other reason not related to the organization of the event (except legal).
The data is kept for a period of five years from the registration edition as a volunteer. This period is renewable for each new participation.
You have the right to access, rectify or delete information concerning you. You can also, for legitimate reasons, oppose the processing of data concerning you.
These requests can be made by:
- Email to email@example.com or firstname.lastname@example.org
- Mail : Les Trailers du Mont Blanc, 31 rue du Lyret, 74400 Chamonix
We use the following cookies:
- Technical cookies, which are necessary for the use of utmbworld.com and utmb.livetrail.net websites. Cookies allow you to use the above-mentioned sites in the best possible conditions and to benefit from all features (for example, to log in to your runner space to access your registration file).
- Analytical cookies: these cookies allow us to know how our websites are used and how often they are visited. Their use is completely anonymous.
utmbworld.com and utmb.livetrail.net websites do not store any other cookies, in particular for targeted advertising or other cookies from third-parties.
utmbworld.com uses Google Analytics to collect information about the use of our website. Google Analytics collects information from users such as age, gender, interests, demographics, how often they visit our website, what pages they visit, and what other websites they have used before coming to our website. We use the information we get from Google Analytics to analyze traffic, remarket our products and services to users, improve our marketing, advertising, and to improve our website.
Google Analytics collects only the IP address assigned to you on the date you visit our website, not your name or other identifying information. We do not combine the information collected using Google Analytics with Personal Data.
Google Analytics plants a cookie in your web browser to identify you as a unique user the next time you visit our website, the cookie cannot be used by anyone but Google. Google also uses specific identifiers to help collect information about the use of our website.
All data handled by Google is retained for 14 months from your last visit, the minimum term they allow.
For more information on how Google collects and processes your data, visit https://www.google.com/policies/privacy/partners/
You can prevent Google Analytics from using your information by opting out via this link: https://tools.google.com/dlpage/gaoptout
www.utmbworld.com uses a Facebook pixel. The Facebook pixel receives these types of data anonimously:
- Http Headers: Anything present in HTTP headers. HTTP Headers are a standard web protocol sent between any browser request and any server on the internet. HTTP Headers include IP addresses, information about the web browser, page location, document, referrer and person using the website.
- Pixel-specific Data: Includes Pixel ID and the Facebook Cookie.
- Button Click Data: Includes any buttons clicked by site visitors, the labels of those buttons and any pages visited as a result of the button clicks.
- Optional Values: Developers and marketers can optionally choose to send additional information about the visit through conversion tracking. Example custom data events are conversion value, page type, and more.
- Form Field Names: Includes website field names like ‘email’, ‘address’, ‘quantity’ for when you purchase a product or service. We don't capture field values unless you include them as part of Advanced Matching, or conversion tracking.
Data access - Information - Complaints
Anyone may have access to and manage the personal data concerning him/her on his/her personal space accessible from the following link: https://utmbmontblanc.com/fr/page/172/membre.html
Any request for data explaination, access, modification or cancelation, that can't be made on the personal space, can be made: :
- By mail to the following address :
SAS UTMB Group
31 rue du Lyret
- By e-mailing the following address : email@example.com
Any request for access, personal data modification or cancellation will be processed as soon as possible and within a maximum period of 1 month from the moment the request has been received.
You have the right to file a complaint with the CNIL (https://www.cnil.fr).